Can the City discontinue or shut off my water for non-payment?

Yes, the City has the authority to discontinue your water service or shut off your water in compliance with the duly adopted City of Troy, Department of Public Utilities, "Rules and Regulations," Section 111. Under that section, the department can discontinue water service for various reasons including non-payment.

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1. Can the City discontinue or shut off my water for non-payment?
2. Why does my bill change from month to month?
3. Why is my bill so high?
4. How can I lower my bill and conserve water?
5. Why is my bill estimated?
6. How is my sewer charge calculated?
7. Can I pay my bill online or over the phone?
8. Can I pay my bill with a credit card?