To help ensure evidence is still available and recollections of the incident are fresh, complaints should be made as soon as possible after the alleged misconduct occurred.
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The person most directly affected by the alleged conduct should be the person to complain. Under most circumstances, this is the person most likely to provide the best information about the incident. However, third party complaints will be accepted and investigated to the best of our ability.
Anonymous complaints are investigated, but not recommended. Although anonymous complaints are investigated, the investigations are less likely to reveal all the facts surrounding an incident when the investigator is unable to contact the complainant. Troy Police Department encourages individuals with allegations of misconduct by our employees to identify themselves and submit to an interview.
The subject of the complaint should involve alleged misconduct by an employee. The focus of the Troy Police Department complaint procedure is on alleged misconduct by the Troy Police Department employee that encompasses violation of laws or Troy Police Department policies and procedures. Dissatisfaction with an arrest or ticket is not considered a “complaint” and you will be referred to the court with the appropriate jurisdiction.