How do I teach my children to Use 911?
  • Never say "nine eleven." There is no eleven on a telephone keypad or dial. Always say "nine-one-one."
  • Always call from a safe place. If there is a fire in the house, get out first and then call.
  • Post your address near the phone.
  • Never call 911 as a prank or joke. You can get into trouble and keep someone who really needs help from getting it in time.
  • 911 is not for animal emergencies. Leave the number for the vet next to the phone. If you need to reach the City's Dog Warden call 518-270-4640.
  • Call 911 if you think you have an emergency and explain the situation to the dispatcher. If you call
  • 911 by mistake, don't hang up. Explain the mistake to the dispatcher and say there is NO EMERGENCY.

Show All Answers

1. When should I call 911?
2. Do I have to give my name when I call 911?
3. What should I do if I see a crime occurring?
4. How do I teach my children to Use 911?