Frequently Asked Questions

No, your service schedule will not change.

Yes, recycling will still be picked up on the same day as your regular service.

No. Only City-issued trash barrels will be serviced.

Nothing will change if you have a City-issued barrel. You will continue to use the same one. 

Delivery is anticipated to begin in late April. Please check back at this page (www.troyny.gov/cleanstreets) for details on your zone. 

Option 1, use for non-trash purposes: You may continue using your old container for household purposes other than trash and recycling.

Option 2, put out for pick-up: Please check back at this page (www.troyny.gov/cleanstreets) for specifics, or call for more information. All containers will be recycled. 

• Program Details and Logistics: Office of General Services: (518) 271-5237.
• Trash and Recycling Service: Department of Public Works Dispatcher: (518) 270-4579.
• Communications: Deputy Director of Public Information: (518) 279-7131.

It will be 96-gallons, have wheels, and an attached lid. A limited quantity of smaller 32-gallon trash barrels will also be available to residents to satisfy their needs, ease of use, and aesthetics. The garbage fee will remain the same for both trash barrel sizes. To submit a request for the smaller size, please visit this page (www.troyny.gov/cleanstreets) or call (518) 271-5237.

Please contact the Office of General Services at (518) 271-5237. Further instructions will be provided.