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Public Education Materials

Post-Replacement Service Line Flushing Instructions

2025

March 2025 Lead Service Line News

2024

Exceedance Letter 2nd half 2024

Winter 2024 Lead Service Line News

Summer 2024 Lead Service Line News

Spring 2024 Lead Service Line News

2023

October 2023 Water Bill Insert (PDF)

August 2023 Lead Service Line News (PDF)

August 29, 2023 Drinking Water Notice: Important Information about Lead in City of Troy Drinking Water.

May 2023 Lead Service Line News

February 2023 Lead Service Line Postcard (PDF)

February 20, 2023 Notice to Residents on Elevated Lead Levels (PDF)

2022

October 12, 2022 Notice to Residents on Elevated Lead Levels (PDF)

2021

December 2, 2021 Notice to Residents on Elevated Lead Levels (PDF).

  1. Identify Your Service Line
  2. Check Your Address
  3. Lead Service Line Replacement Program
  4. Public Education Materials

  1. Soldiers and Sailors Monument

Contact Us 

  1. 433 River Street, Suite 5001
    Troy, NY 12180

    Monday through Friday
    8:30 am to 4:30 pm
    Holiday Schedule

    Phone: 518-279-7130
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    Contact Us

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