Frequently Asked Questions

In-Person
You may obtain a copy of your police report by stopping by the Troy Police Department at 55 State Street, Troy, NY.  The report can be picked up at the Police Desk (front desk) at anytime including nights and weekends. The Police Desk is open 24 hours 7 days a week. You must show a valid Driver License or other government issued photo ID. The Police report may take up to 48 hours before it is available for pickup.

Email

1. Complete and sign the Request Copy of Police Report Form.  
2. Attach the form and a copy of your Driver License or other government issued photo ID.
3. Include your First Name, Last Name and the words Request Copy of Police Report in the subject line.
4. Email form to the Troy Police Records Division

Mail 

1. Print, complete and sign the Request Copy of Police Report Form.
2. Mail the form with a COPY of your Driver License or other government issued photo ID and a self addressed envelope to the following address:
   Troy Police Department
   Attention: Records Division
   55 State Street
   Troy, NY 12180

Fee
There is no charge for the report. It's FREE

Request Records Not Your Own
The City of Troy requires that you submit a FOIL Request for records that are not your own.

Contact Us
If you wish to contact the Records Division you may leave a voicemail message at 518-270-4654. Messages are checked through out the business week. For voicemail messages requiring a response, please leave your name and a phone number that you can be reached at. 

Please note that record requests can only be made in person, by mail or by email.

In-Person
You may obtain a copy of your own local criminal record by stopping by the Troy Police Department at 55 State Street, Troy, NY. A copy of your criminal record can only be picked up on a Tuesday or Thursday between the hours of 9:00 am and 11:00 am. You must show a valid Driver License or other government issued photo ID.

Email

1. Complete and sign the Local Criminal Record Request Form.  
2. Attach a copy of your Driver License or other government issued photo ID to the email.
3. Include your First Name, Last Name and the words Request Copy of Local Criminal Record in the subject line.
4. Email request to the Troy Police Records Division

Mail

1. Print, complete and sign the Local Criminal Record Request Form.    
2. Mail the form with a COPY of your Driver License or other government issued photo ID and a self addressed envelope to the following address:
   Troy Police Department
   Attention: Records Division
   55 State Street
   Troy, NY 12180

Fee
There is no charge for a copy of your local Criminal Record. It's FREE.

Contact Us
If you wish to contact the Records Division you may leave a voicemail message at 518-270-4654. Messages are checked through out the business week. For voicemail messages requiring a response, please leave your name and a phone number that you can be reached at. 

Please not that record requests can only be made in person, by mail or by email.

In-Person
You may obtain a copy of a police clearance letter by stopping by the Troy Police Department at 55 State Street, Troy, NY. A Police Clearance Letter can only be picked up on a Tuesday or Thursday between the hours of 9:00 am and 11:00 am. You must show a valid Driver License or other government issued photo ID..

Email

1. Attach a copy of your Driver License or other government issued photo ID to the email.
2. Include your First Name, Last Name and the words Request Police Clearance Letter in the subject line.
3. Email the request to Troy Police Records Division

Mail

1. Include your name in the request.  
2. Mail your request with a COPY of your Driver License or other government issued photo ID and a self addressed envelope to the following address:
   Troy Police Department
   Attention: Records Division
   55 State Street
   Troy, NY 12180

Fee
There is no charge for a Police Clearance Letter. It's FREE.

Contact Us
If you wish to contact the Records Division you may leave a voicemail message at 518-270-4654. Messages are checked through out the business week. For voicemail messages requiring a response, please leave your name and a phone number that you can be reached at. 

Please note that record requests can only be made in person, by mail or by email.

Phone
If you wish to contact the Records Division you may leave a voicemail message at 518-270-4654. Messages are checked through out the business week. For voicemail messages requiring a response, please leave your name and a phone number that you can be reached at. 

Please note that record requests can only be made in person, by mail or by email.

Email
You can email the Troy Police Records Division  

Mail 
Troy Police Department
Attention: Records Division
55 State Street
Troy, NY 12180