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  1. Thank you for visiting the City of Troy's website. If you have a general question or billing concern, you may use the form below to send an email to a specific department at City Hall.

    For a quicker response, we recommend you contact the department directly. You can find a list of department numbers in our Department Directory. We also recommend you check the How Do I page for answers to questions you may have.

    Please visit our Online Services page to submit a request for service to the Department of Public Works or to report an issue to the Department of Public Utilities.

    Use these forms for:

  2. Subject*
  3. Department*

    If the department you wish to contact is not listed, please contact them directly by phone.

  4. Important: If your concern is pertaining to an address please include it with your message.

  5. Attention

    Communication made through email or any other computer messaging system shall in no way be deemed to constitute legal notice to the City or any of it's agencies, officers, employees, agents or representatives with respect to any existing or potential claim or cause of action.

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